Online safety

Reporting content

If you see content that may be inappropriate, submit a report using our form. Include the URL, title, and a short description where possible.

Report content

After you submit a report

You receive a reference number (for example TVS-2026-000123). Our team reviews reports, may request more information, and updates status. Internal moderator notes are not shown to users.

Emergencies

This support system is not an emergency service. If there is immediate danger, contact local emergency services.

Personal information

We only collect information reasonably needed for support, report review, security, and operations. Personal information is not displayed publicly.

Privacy notice

Contact

For platform safety concerns, use the content report form or email helpdesk@smg.my.

These technical controls are intended to support applicable online safety requirements, including the Online Safety Act 2025 (Act 866). Final legal review by the organisation’s legal/compliance team is required.